France Mission is committed to respecting and protecting your privacy. This privacy notice sets out how we use and guard your personal information in accordance with Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR) 2018. It will be subject to amendment from time to time to accommodate legislative or operational changes.
We are France Mission, a registered charity (no.1176433) Our address is
PO Box 743, Exeter EX1 9RN United Kingdom and our primary function is the advancement of the Christian faith in the UK and in France and elsewhere for the benefit of the public in accordance with the Evangelical Alliance statement of belief.
Personal information is the data that we collect about you as you interact with us, which allows us to identify you as an individual. This could include some or all of the items in the list below:
Names of individuals
Postal addresses
Email addresses
Telephone numbers
Social media identities
Bank details of donors
Register of gifts made and the donor
Relevant notes concerning previous involvement with the Mission or mission related work in France
Detailed personal and contractual information relating to employees only
We will use your details in ways such as:
Processing donations that you make, including Gift Aid donations
Sending you publications and information you have requested
Providing you with updates about our ministries in France, funding needs, events and other opportunities to be involved
Notifying you of changes to, or asking your opinion of, our services
Processing job applications and roles within the Mission
Keeping records of our relationship with you, including how you would like to hear from us (your communication preferences)
We will store your personal information only for as long as is appropriate for the relevant activity, or for as long as we are legally required to hold it in order to fulfil our statutory obligations (e.g. the collection of Gift Aid is subject to HMRC auditing up to seven years after donation).
We take appropriate action to make sure that your personal information is accurate, up to date and stored in a secure manner and only used for the purposes for which it was provided.
We will not sell, give or exchange your personal information with third parties for marketing purposes.
On occasion we may pass your details on to our approved third-party service providers in order to carry out tasks on our behalf (such as processing financial transactions, sending hard copy mail and email or fulfilling information requests). Whenever we use third-party service providers we only provide the minimum of information necessary and have a contractual agreement with them for the data to be processed in compliance with the European Data Protection regulations. In order to ensure the security of your donations, our secure online donation page is processed by a third-party payment processor specialised in this area.
We will not share your personal details except when required to for meeting a legal or regulatory requirement (e.g. Gift Aid) or when legally obliged to do so by order of a court. Those with whom we share your details may only use it to perform these functions and may not use them for any other reason.
We only store Personal Information about you if it has been supplied by you. In 2018, to prepare for the GDPR we went through a comprehensive process to ensure we had the consent of everyone we now contact, and we deleted all personal information where we could not show this. However, we are aware that your personal information may change so we seek your help in ensuring that the information we hold about you is up to date. Please let us know if you change your details (name, address, telephone number or email) or if your communication preferences change.
You may request us to inform you of what data we hold about you, request changes to that data or request deletion of all or some of that data, by contacting us in one of the following ways below. We aim to respond to you within 14 days, but this may take longer if the request is complicated.
You can write to us at our address: PO Box 743, Exeter EX1 9RN United Kingdom.
You can email us at services@francemission.org
You can telephone us or send a text to: (+00 44) 07980 450462.
We have a Data Protection Policy which you can read here.
France Mission Key Information and Policies Chapter 6 Appendix 2 Privacy Notice v2 WEB 23rd March 2019
